At Core Research Hub (“we,” “our,” or “us”), your privacy isn’t just a formality—it’s a responsibility we take seriously. As part of our commitment to transparency, this Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our services or visit our website.
If you have questions or would like more information about this policy, you can always reach our privacy team at lead@coreresearchhub.co.uk.
Information We Collect
When you interact with Core Research Hub whether by purchasing our services, completing a form, or subscribing to updates we may collect the following types of data:
Information You Provide Directly:
- Contact details such as your name, email, phone number, and mailing address.
- Billing and payment information including credit or debit card details and billing address.
- Account login details, such as username and password.
- Account login details, such as username and password.
- Details provided during surveys, events, or webinars.
- Testimonials, feedback, or messages you voluntarily submit to us.
Information Collected Automatically (Usage Data):
- Technical information such as IP address, browser type, device model, and operating system.
- Data on how you use our website, including click patterns, time spent on pages, and referring URLs.
- Analytics data to help us improve website performance and user experience.
. How We Use Your Information
Your data helps us personalize and improve your experience with Core Research Hub. Specifically, we use it to:
- Provide the services, reports, and products you request.
- Communicate updates, respond to inquiries, and deliver support.
- Process payments securely and maintain transaction records.
- Evaluate service performance and enhance quality.
- Share newsletters and promotional updates (only when you’ve opted in).
- Protect our systems and prevent fraudulent or unauthorized activity.
- Comply with legal and regulatory obligations.
If you no longer wish to receive promotional emails, simply click the
Unsubscribe
Unsubscribe link in any of our messages.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, your data may be shared in specific situations:
- With trusted service providers (such as payment gateways or hosting services) who support our operations under strict confidentiality agreements.
- With legal or regulatory authorities, when required by law.
- With professional advisors (such as auditors or legal consultants) to ensure compliance.
- During mergers, acquisitions, or corporate restructuring, where your information may be transferred to the new entity under the same privacy obligations.
Any third-party service handling your data does so under agreements that meet industry-standard privacy and data protection requirements.
Data Storage and Retention
We store your personal data on secure servers either managed by Core Research Hub or by reputable third-party providers. Data is retained only as long as necessary for the purposes stated in this policy, or as required by law.
When data is no longer needed, we ensure it is securely deleted or anonymized.
Your Rights
You have full control over your personal data. Depending on your region and applicable laws, you may:
- Request access to the personal data we hold about you.
- Ask for corrections or updates if any information is inaccurate.
- Withdraw your consent for marketing communications at any time.
- Request deletion of your data if it's no longer necessary for our operations.
- Request a machine-readable copy of your data for transfer.
To exercise these rights, contact us at lead@coreresearchhub.co.uk.
Data Security
At Core Research Hub, safeguarding your information is a top priority. We implement robust physical, digital, and procedural safeguards, including:
- 128-bit encryption and SSL certificates for secure file transfers.
- Firewalls and intrusion detection systems to prevent unauthorized access.
- Regular security audits and restricted employee access to sensitive data.
While we use advanced measures, no online system can be completely immune to threats. We encourage you to maintain strong passwords and avoid sharing login details.
